What information we
When opening an account, name, contact information, and login-related data are needed; device type, app version, and session time may also be stored, so the ku9 App runs properly
Many users in Dhaka and Chittagong quickly open accounts using bKash, Nagad, Rocket; for that, only the required information is shown, nothing more
What information we do not
We do not collect unnecessary personal data; phone files, gallery, or contact lists are not automatically accessed
Unnecessary profiles based on your browsing habits are not created; this keeps privacy clear, and usage transparent
Why cookies are used
Cookies are used to keep sessions, remember preferences, and reduce changing settings repeatedly, making the experience smoother
If you want, cookies can be controlled from the browser; disabling some cookies may cause some pages to load a little slower
Why less information is kept
Less information means less risk; therefore the ku9 App only keeps the parts needed for work, and avoids the rest
Thus the process is simplified in 3 steps: collect information, verify it, and reduce it when no longer needed, keeping management fast
How long data is kept
Data is kept as long as needed; for support, security, or legal requests, it may take additional time
When the work is finished, unnecessary records are deleted, so old data does not accumulate, and the account stays lean
Your rights
You can view, correct, or delete your data; if needed you can also submit a request to limit its use
Identity verification may be needed; for security, the support team will review the request